Cash App Won’t Scan Back of ID? Fix Guide: Verify Driver’s License

Facing a problem with the Cash App won’t scan back of ID issue? In this article, we are going to discuss a few of the troubleshooting steps and see if they help. Square Cash App provides a quick and easy way to send, receive, save money, and also buy stock and cryptocurrency all through your mobile device. Cash App customers can also get a free cash card that will work similarly to other debit cards.

Cash App provides the interesting feature to scan the QR Code of the recipient using the camera to send money instantly. Scanning can be the easiest and safest way to send money rather than entering the recipient information that offers the risk of providing incorrect details.

Note: All Cash App accounts have provided their own unique QR code to safely transfer funds around.

Many peoples are facing the problem that the Cash App won’t scan the back of your id. Nevertheless, some reports and forum sites that comment about being a hardware issue.

For instance, as mentioned by u/azrael251, the user having a Samsung s10+ mobile and it would not scan the back of the Id. His brother bought a pixel 3, which he scans by signing into his Cash App on it and the problem was solved successfully. Another comment also mentioning that they have the same issue here with iPhone XS.

Fix Cash App won’t let me scan the back of my ID?

On Twitter, a user asked about having a problem scanning and Cash App replied to him with troubleshooting steps are as follows:

  • Confirm that your mobile device and the app both are updated.
  • Try force quit the app on your phone and then sign back in.
  • Delete the app, reinstall the app, and then log in back.

Having Trouble Scanning Driver’s License?

If you are facing a problem while scanning your driver’s license, follow the given steps:

  • Make sure that the photo will be taken in a well-lit area and need to be glare-free and free from reflection.
  • Place your driving license in a dark background.
  • Your license must be valid and not expired.

Cash App Verify Driver’s License

Cash App demands you to verify your identity and your account with your driver’s license or any other government-approved id proof. Kindly provide your driving license to verify your identity. In case if you don’t have a driving license then you can contact Cash App support and inquire about what to do.

Cash App worked as a legal and ethical financial payment organization. Cash App reports every transaction to government agencies to avoid any scams or money laundering taking place in between.

How to Make Payment by scanning user QR code?

The Cash App provides one feature through which users in the same location to send or receive money in a matter of seconds. Following are the steps to send money on the Cash App with QR Code.

Step1: Start the Cash App on your device.

Step2: Tap on the “$” icon.

Step3: Click the scan icon located at the top left corner of the screen.

Step4: Scan QR code.

Step5: After scanning, enter the amount to send and tap the “pay” button.

To get money, show the sender your unique code or tap on scan to use your mobile device’s camera to scan their unique code.


If you are facing a problem scanning the back of id, follow the given steps or direct message to Cash App on Twitter with your $Cashtag and email address. Same as Venmo, Cash App is a mobile payment application which is designed for millennial or pretty much anyone else who would rather not carry cash and instead transact payment using the app. Cash App provides an option to receive direct deposit payments to your card or bank account.

You can buy and sell stocks and Bitcoin through the Cash App. Nevertheless, you have to verify your Cash App account to use all these features which will require up to 48 hours.

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